sandy pentland – honest signals

sandy pentland new bw

Uploaded on Jan 7, 2009

MIT Media Lab Professor (Sandy) Alex Pentland talks about his latest book Honest Signals, Innovation, creativity and reality mining.

Honest Signals resonated with our app idea. How to use tech to get closer. Got through the humanity that often keeps us apart..

We’ve written Sandy.. think he might like what we’re doing. But he’s pretty busy doing some amazing things..



Malte Spitz

But the Media Lab is kind of a uniquely unstructured place.
There’s another group working with Sandy Pentland’s group where they did, there’s this thing called ‘social investing.’
sociometer – honest signals
those are joi’s words
from this
The sociometer records, not the content of speech but how people say it and how they act when talking. It records the time people spend talking, the physical activity of the speaker, gestures, turn-taking behaviour and the amount of variation in speech prosody, etc.
The convincing empirical evidence presented by Pentland shows that unconscious social signalling, rather than rational or logical reasoning plays a central role in both individual and group decision-making.
We think of ourselves as independent, self-aware individuals, making decisions that shape our lives and carve out our place in the world. As a consequence of this viewpoint, our picture of society tends to be one of consciously interacting individuals, learning from each other by argument and example, and building organisations by using each other as convenient repositories of knowledge.”
The sociometer, though, reveals that there is more going on than just individuals engaging in conscious interaction. It shows us that our minds are also substantially governed by the unconscious signaling within the social fabric that surrounds us.
pdf – science of building great teams
Suggested book read:
Sandy Pentland – Honest Signals
honest sigals
book links to amazon
cool jets..
sociometer come to life… (heads up from Daniel Coyle):
videos from social physics site:
why social physics:

how can we make good decisions and carry them out – that is the core problem…

sustainable digital ecology:
it could happen – almost over night
find/follow Sandy:
link twitter
Sandy on mit site:
sandy pentland at mit
his lab at mit:
sandy lab at mit
recent talk/panel on click of bbc on wearables:
18 min Sandy – wearables alter your interactions with people
we’re augmenting our social life
his site:
social physics

Reinventing Society in the Wake of Big Data
5 min – there will no longer be questions that you say – aren’t significant.. which outdates the scientific method
no longer science experiments that scale in the big world.. you actually experiment in the real world..
12 min – we’re going to redefine what it is to have a human society
13 min davos wef – i’m devoted to the agenda of equity..
16 min – when data is in silos you can’t use it for bad or for good..
21 min – the most important thing is the data about people
his new book (jan 2014):
social physics - book
book links to amazon
social physics highlights
many words.. in beginning – p. 3 ish….
social pressure, competitive forces, quantitative, reliable, norms, productivity, predict the productivity, tune communication networks to that we can reliably make better decisions and become more productive, efficient systems, spread and combination of new ideas is what drives behavior change and innovation.
what if the flow of ideas/info isn’t our natural/authentic and so.. sustainable.. energy…?

This focus on the flow of ideas is why I chose the name “social physics.” Just as the goal of traditional physics is to understand how the flow of energy translates into changes in motion, social physics seeks to understand how the flow of ideas and information translates into changes in behavior.

isn’t the comparison to physics energy… human curiosity? idea/information are too static, no? not alive enough to sustain…?

as an example of social physics in action, consider the behavior of financial day traders… who share tips on a social network..

is this our problem (by problem i mean – why we haven’t yet gotten to equity, since we have/have had tech to turn this over night ness).. we keep focusing on people who have been through a system that taught them to obey, to believe in success via money, competition, productivity, via earning a living,.. all begging the construct of scarcity.

perhaps in our focusing on man made men… we never believe in, experiment with, and/or get to.. authentic energy… ?

The third part (of book) examines social physics on a much larger scale, namely for cities. Here my main focus is how we can use social physics to reengineer our cities to be more efficient as well as more creative and productive

Most current social science is based on either analysis of laboratory phenomena or on surveys—that is, on descriptions of averages or stereotypes. These approaches don’t account for the complexity of real life, when all of our mental quirks operate at the same time.

even these large data sets are impoverished because they measure only a few variables at a time.

zoom dance. do both. hasten to 10 on graph..

The contrast between most cognitive science and social physics is quite important, however. Rather than focusing on individual thoughts and emotions, social physics focuses on social learning as the major driver.

The standard story about innovation and creativity is that there are a very few superbright people who have the almost magical ability to think up great ideas, and the rest of us have occasional lucky breaks. But that is not what I see. Instead, I see that the best ideas come from careful and continuous social exploration.

The most consistently creative and insightful people are explorers. They spend an enormous amount of time seeking out new people and different ideas, without necessarily trying very hard to find the “best” people or “best” ideas. Instead, they seek out people with different views and different ideas.

To these people, the practice of harvesting, winnowing, and sculpting with ideas feels like play.

play. fractal. dance.

As the pattern of connections between learners becomes optimal, the performance of the entire crowd improves dramatically…

..The result is a fractal dance of learning that spins ideas into wisdom.

But because ideas usually change slightly as they go from person to person, they may not be recognized as repetitions of the same ideas. It is easy to believe that everyone has independently arrived at similar strategies, and again become more confident than is warranted. This echo chamber overconfidence effect is a source of fads and financial bubbles.

When people are behaving independently of their social learning, it is likely that they have independent information and that they believe in that information enough to fight the effects of social influence. Find as many of these “wise guys” as possible and learn from them.

Mathematical models of learning in complex environments suggest that the best strategy for learning is to spend 90 percent of our efforts on exploration, i.e., finding and copying others who appear to be doing well.15 The remaining 10 percent should be spent on individual experimentation and thinking things through.16

mary catherine bateson – vulnerability and improv ness

Psychological studies have shown that the snap judgments of people are more altruistic and cooperative than the decisions made slowly and thoughtfully.

peer pressure.. to get the community engaged toward a specific goal.. that’s what classrooms are all about.. no? and without letting each individual choose/decidedaily.. we will always need those incentives.. and they will always be lacking for an ongoing fire within… ness…
The social pressure generated just by seeing what their buddies were doing doubled the effectiveness of the financial incentive.
to use comparisons with peers to promote cooperation.
How can we improve engagement in the digital world?
by setting people free…?

Social network incentives act by generating social pressure around the problem of finding cooperative behaviors, and so people experiment with new behaviors to find ones that are better.

ie: Denise Pope research .. 95% admit to cheating.. they call it survival.

school should be plenty of proof that extrinsic incentives aren’t our best idea…

Cooperation in large societies of self-interested individuals is a crucial yet extremely difficult goal to achieve.

unless we are bold enough to set people free… then they crave co-creation.. et al.

One way in which the peers achieve cooperation among themselves is through costly peer pressure.
Therefore, the social mechanisms incentivize peers (via taxation or subsidy to them) to exert pressure (positive or negative) on an individual, thus causing a drop in negative externality (or increase in positive externality).
oh my.
Our main insight is that by targeting the individual’s peers, peer pressure can amplify the desired effect of a reward on the target individual.
red balloon ness not fitting for human thriving? effective for humanity? or efficient?
id cubed.. (notes for book here)
from bitcoin to burning man and beyond
open mustard seed
et al
– –

from projects on id cubed site.. human dynamics lab:

Reality Analysis, a term coined by Sandy Pentland, involves collecting and analyzing the trail of data left behind as we go through our daily lives.

trail of data left behind as we go through our daily lives.

yes that. i’m dreaming of a dance. ness. mostly based off self-talk.

we keep waiting – on some findings – some research – when perhaps the most valuable data each of us need is inside each one of us. accessible 24/7. listen in.

mit – city science

Networked Data-TEDxCambridge 2011

Published on Mar 19, 2012

Sandy Pentland on how data from our networks are revolutionizing our world, and how to approach the problem of data security.

dec 2014 tedxbeaconsreet:

Success Through Social Physics

oh my – solution to exploration is charter/magnet schools..?
 mar 2015 – santa fe institute

Ties that Bind: The Goodness of Social Networks

12 min – reading others w/o words
no words
22 min – interesting – when we get out of wack..(?) if you become erratic or little/lots of exploration – going to have financial problems..
what if that’s ok.. what if whimsy matters more than money… science of people in schools ness
we could tell when people would get sick or depressed – knowing nothing about the people.. they just weren’t behaving normal.. for them.. or like everyone else..
25 min – check engine light on people.. you look like you’re (not regular)
antifragile ness?
26 min – pulse of a city – people that don’t know each other.. but part of the same tribe.. different tribes that don’t mix develop different habits/norms.. ie: what they wear.. things you can’t see with demographics… but with social learning.. who you run with – crowd
29 min – (no credit, red dresses, diabetes, alcoholism)
notion of social learning – we learn (habits we have) primarily from each other
knowledge turns into habits – when the people around you are talking about it or trying it..
you can look at the patterns of interaction in the city and see how new habits develop and spread throughout the city…
you can look at patterns of communication and predict how much gdp the city has.. the crime rate, how many babies died..
33 min – looking at london data.. ie: if there’s a place in the square where there used to be a lot of older people – and no longer does .. that’s a good sign crime will happen there..
35 min – social ties make us smarter/dumber
if we want change – and think of ourselves as individuals.. we give rewards/punishment – if think social – then want a social incentive… change what ties us together as opposed to our conscious mind.. our conscious mind has precious little to do with our habits
is that true about humans? or humans who have been manufactured/schooled?
37 min – experiment – money as reward.. money to buddy as reward..
buddy system 8 times more effective..
hmm. attachment..ness.. yes. but is money reward legit to the human soul? meaning – what happens when even the dancing bears are gone.. (i know he said it continued in one experiment when they quit paying the buddy.. but for how long.. sustainable.. what if buddy dies… et al..)
42 min – other parts of the world where there isn’t govt to prevent poverty/crime
43 min – use this to measure genocide, infant mortality, inequality, poverty … in an ethical/safe way
45 min – anonymizing data doesn’t work..
46 min – the real problem is that people don’t have control over digital body/identity.. (from davos convo/paper)  – so a bit like slavery/serfdom.. that has to change.. people have to know what’s happening… all those terms/conditions go away..  ie: data protection acts – gives us more control over digital identity.. digital democracy
48 min – a personal data lab – a little part of italy that’s not italy.. have set up a regime where people have more control over their data.. changes risk reward for sharing… ie: share credit card data – to make sure they’re not spending too much on things..
50 min – talking about trusted communication (in this place in italy)
52 min – q&a
q: use buddy system in ed – a: hard to experiment with young kids in u.s., need federal approval.. buy-in to teachers/parents.. i can do all the data for a whole country but i can’t get into a school..
where they are experimenting like crazy .. no.. the death of us.. ness
58 min – on twitter, et al, – facts don’t make habits.. face to face does
1:00 – on voting leading to fads.. et al.. there may be a better way to do it – people not individuals.. but rather.. part of their social fabric… hoping that the more we understand how we make decisions as a group.. we can improve our system
1:03 – it’s these conversations with people face to face.. that let us decide/develop our habits.. a collective intelligence.. patterns of interaction
1:04 – it’s not so much about strategy and logic and our big brains… it’s about how we put our brains together…
wear able ness


city science (mit) – like personal fabricating your city.. no?


to 2016 edge question:

Professor of Computer Science, MIT; Director, Human…

In 2014 a group of big data scientists (including myself), representatives of big data companies, and the heads of National Statistical Offices from nations in both the northern and southern hemispheres, met within the United Nations headquarters and plotted a revolution. We proposed that all of the nations of the world begin to measure poverty, inequality, injustice, and sustainability in a scientific, transparent, accountable, and comparable manner. Surprisingly, this proposal was approved by the UN General Assembly in 2015, as part of the 2030 Sustainable Development Goals.


As our UN Data Revolution report, titled “A World That Counts,” states:

Data are the lifeblood of decision-making and the raw material for accountability. Without high-quality data providing the right information on the right things at the right time, designing, monitoring and evaluating effective policies becomes almost impossible. New technologies are leading to an exponential increase in the volume and types of data available, creating unprecedented possibilities for informing and transforming society and protecting the environment. Governments, companies, researchers and citizen groups are in a ferment of experimentation, innovation and adaptation to the new world of data, a world in which data are bigger, faster and more detailed than ever before. This is the data revolution.

perhaps right data – self talk as data… app/chip ness.. for (blank)’s sake


It is not because anyone hopes that the UN will manage or fund the measurement process. Instead we believe that uniform, scientific measurement of human development will happen because international development donors are finally demanding scientifically sound data to guide aid dollars and trade relationships. 

or perhaps.. sound data to make measuring transactions irrelevant….


Historically we have always been blind to the living conditions of the rest of humanity; violence or disease could spread to pandemic proportions before the news would make it to the ears of central authorities. We are now beginning to be able to see the condition of all of humanity with unprecedented clarity. Never again should it be possible to say “we didn’t know.” No one should be invisible. This is the world we want—a world that counts.

or perhaps.. no one is invisible in a world that one doesn’t count..


2016 interview

A large focus of Pentland’s work is using big data to understand patterns of employee interaction and communication in organizations.

ok then. makes sense..for why not yet..

Pentland uses the example of Taylorism, a theory developed in the late 1800s outlining the scientific management of factory workers. It aimed to maximize efficiency and eliminate wasted time and started with the idea that you could time factory workers and determine which movements were most efficient.


In the case of big data, we can use it to understand what makes people most productive in the office. And from what we’ve learned, things like comfortable chairs and soft lighting all lend to increased productivity.

oh my..

[..]With technologies like big data and machine learning entering enterprise, we need to update the art of management, and once again, resist the urge to overly mechanize humans. Then we’ll see that both humans and machines are capable of much more when they work harmoniously together.

the art of management…

let go.


living spaces


city ness