ben berkowitz – seeclickfix
We met up with Ben at bif 6. Visionary.. and doing it.
Bravo SeeClickFix.
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Lot’s of great talks/articles. It’s a kick to watch the stream of @seeclickfix
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Here Ben is at bif6:
Last 3 years
Graffiti, talked to neighbor, called city hall, left voice mails, no answer
Bet neighbors complained, so documented concerns with neighbors, who are now business partners
Build web platform to allow people to publicly document, gave selves 4 hrs, if no good, leave it
Worked on it every tues, 3 of them, tues became sat, design and 2 engineers,
Created watch areas, place to report
see-click-fix
within days,
had a little distrust for site, but glad that he had a place to report
connect report to right people
on tues nights spent a lot of time talking to people, side-clicks
aslo talked to govern leaders, wasn’t a space there,
needed another way to present a disruptive
joined linked in to get to globe, but didn’t work – had to cold call them
800 reports
If we’re reporting issues, shouldn’t have to report to govern
Wrote – hey by the way – here’s your gift, enjoy it
Not just a place to whine and complain
Potholes – gateway drug to civic engagement
Report and nothing happens, discouraged
Speak up and gets fixed or someone at least hears
Feedback has inspired your neighbors to do much more
Someone painted their own crosswalk
Govern said it looked good and wished could give award – but probably illegal
People planting trees, removing graffiti
This is what our forefathers were talking about.. govern should behave more like web platform and in that action will become more efficient as a community
Willingness to give up control and the ability to listen
Govern 2.0
We have to champion people are encouraging greater participation
50000th issue from a town in mexico, govern put the widget on site
Bulgaria, I’m going to get this started, it’s not going to work, so I’ll print out reports and walk it in to city hall, called
40% of issues have been resolved, over 50000 issues
Noah – add this
The stakes ar ehigh„ chance to disrupt the beurocrazy and institution
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sept 2014 – with Micah Sifry:
http://techpresident.com/news/25261/civic-tech-and-engagement-search-common-language
Designing for Online Civic Engagement
actionpath (issue is brought to your attention when you walk by it) as – in the middle of seeclickfix (more local/cold issues) and popvox (more govt hot issues..?)
18 min – geofences
25 min – participation rather than fired up activism
26 min – tap into Shirky‘s cognitive surplus – tapping into free time ness – increasing your neighborliness quotient
31 min – popvox to go local..? it’s more for a specific problem – local is certainly in the future – really an opportunity for all of us in the civic space for us to work together..
nodes talking to each other
33 min – what engages people that don’t typically engage
35 min – Ben – build sliver that would be the iftt for geofencing… strain that civic (doesn’t really exist – i run a google search on this all the time – so that we could plug seeclickfix as the “if” piece) – or geo rss
37 min – something that doesn’t exist – world of sensors – ie: noise violations – people as relay points – sensors notifies – live person grabs data and sends to ie: seeclickfix
39 min – Micah – it has always seemed to me to be something to help people organize – rather than have something done for them or at them…
peter levine’s new book – implementation is usually directed at citizens as to what needs to be done – calls it an ease of participation… but he also wants that deliberative democracy motivation.. the ones that set the agenda.. a civic renewal
so – via cure ios city – coming from each person – each day – 24/7 – inside out ness –
hyper local ness
groups near you
find your tribe – everyday ness
53 min – playfulness to get at engagement – make a civic action playful – Erhardt Graeff
or – unleash natural play – then essential civic actions just happen – no extrinsic motivation needed… it is play – it becomes a game – but not front ended with agenda
the secret agenda of all this – how do we make these tools into learning tools…
so what if we don’t need that.. beyond spinach or rock
57 min – as they’re walking down the street
everyday ness
participatory budgeting
59 min – people w/willingness for budgeting –
or a loophole in budgets already existing. ie: public ed, health, etc
1:02 – get people talking to each other
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Kyle, TX launches SeeClickFix as an Internal Work Order System http://t.co/X0axhiMoBT
Original Tweet: https://twitter.com/benberkowitz/status/568767157590298625
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Brookings (@BrookingsInst)
3/2/15 10:05 PM
Citizen apps like @SeeClickFix show the power of human sized “small data”: brook.gs/1FOG5aq
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find/follow Ben:
seeclickfix:
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Ben Berkowitz (@benberkowitz) tweeted at 6:42 AM – 7 Nov 2016 :
Thanks for @seeclickfix-ing this! “Need Leaves Raked. Will Pay $20.” https://t.co/KlWJ9Eqm7d (http://twitter.com/benberkowitz/status/795622417460764672?s=17)
have.. need .. ness.. down to the individual…
but too…
do we need to rake…?
do we need to pay…?
Ben Berkowitz (@benberkowitz) tweeted at 7:02 AM – 7 Nov 2016 :
Thanks for @seeclickfix-ing this! “Graffiti” https://t.co/TJ4xR2j986 (http://twitter.com/benberkowitz/status/795627372468903936?s=17)
The kitchen @MakeHaven + @SeeClickFix new HQ looking on track for their January soft openings! Exciting times in the #ninthsquare #nhv https://t.co/PUDqo13RzYOriginal Tweet: https://twitter.com/benberkowitz/status/947252422656823296